Shipping & Returns
We are here to help make your experience stand out so please contact us for friendly assistance – 866-312-5475 | firstname.lastname@example.org | LiveChat.
- Standard stock orders ship within 1-3 business days.
- Custom products ship within 5-20 business days. Once the ship date for your custom order is assigned we will notify you.
- Production and shipping times will be considered in effect after all proof(s) for custom products have been approved.
- File Equipment as Rotary Units, Open and Stackable Shelving ships in 2 weeks.
- You will be notified of the delivery date once your order ships and the tracking # is assigned.
- Large orders ship dock to dock by common carrier. We will contact you to assure a quality delivery.
- For additional shipping options or shipments to HI/AK, please contact us – 866-312-5475 | email@example.com.
Free Shipping and Flat Rate Shipping
- Products that ship free are clearly marked and are reflected at checkout.
- Products that ship as a flat rate are clearly marked and reflected at checkout.
- We limit restrictions and keep it simple for you.
- Free and flat rate shipping does not apply to HI or AK. Please contact us for shipping estimate – 866-312-5475 | firstname.lastname@example.org.
Returns and Exchanges
- You may return stock products up to ten days after receipt for exchange or credit.
- Customers are responsible for return shipping and a 15% restocking fee for stock products.
- Please contact us at email@example.com to receive a return authorization number and instructions.
- Regretfully, there are no returns for custom quoted and produced items except for standard manufacturing errors.
- Regarding custom orders, the customer is responsible for charges incurred up to the point the order is processed.
- 25% of the order total for custom orders will be applied.
- Refunds are credited back to customers credit/debit card.